Billing

American Ambulance Billing Department

Our billing department has been providing exemplary service for many years and can bill from either paper or electronic patient care reports. The billing department uses an electronic storage system for all of our patient care reports, supporting documentation, billing reports, and Explanations of Benefits (EOBs).

Our team members in the billing department participate in comprehensive compliance programs to uphold patient security, confidentiality, and accurate billing practices. The team members undergo annual compliance refreshers, which underscore the importance of accurate billing practices and respecting patient confidentiality.

 

You Have Options On How You Pay Your Bill

 American Ambulance accepts Visa, MasterCard, Discover, American Express, and personal checks.

Pay Online

Easily pay your bill on our online bill payment portal.

Pay By Mail

One American Way
Norwich, CT 06360

Pay Onsite

One American Way
Norwich, CT 06360

Pay By Phone

Call our billing team and select option 3.

FORMS

Patient Request for Access to Protected Health Information

Physician Certification Statement

CT Trans Authorization Certificate

Signature on File

Notice of Privacy Practices

 

CONTACT

If you have a question about your bill, have additional insurance information, or would like a quote for a trip, please contact one of our team members at 860.886.1463.

SERVICE AREA

Proudly Serving Eastern Connecticut Since 1972

American Ambulance Service, Inc. covers the following Basic Life Support (BLS) and Advanced Life Support (ALS) Primary Service Areas (PSA):

BLS

  • Griswold
  • Ledyard
  • Mashantucket Pequot Tribal Nation (Foxwoods Resort Casino)
  • Norwich

ALS PSA (full or partial ALS)

  • Bozrah
  • Canterbury
  • Colchester
  • Franklin
  • Griswold
  • Lebanon
  • Ledyard (partial)
  • Lisbon
  • Mashantucket Pequot Tribal Nation (Foxwoods Resort Casino)
  • North Stonington
  • Norwich
  • Plainfield
  • Preston
  • Salem
  • Sterling
  • Voluntown

 

LOCATION

One American Way, NORWICH, CT 06360
(no affiliation with any other American Ambulance services outside the state of Connecticut)

IN THE EVENT OF AN EMERGENCY

ALWAYS REMEMBER TO DIAL 911

CONTACT US

9 + 15 =

MEMBERS OF
Association of Connecticut Ambulance Providers
American Ambulance Association